I assure you that your comps that you earned through your play has not changed. On behalf of the resort, I apologize that your expectations were not met on your most recent trip. This they have made perfectly clear!ĭear Bonehouse, Thank you for taking the time to share your feedback about your experience at Soaring Eagle Casino and Resort. They will get the business(college town) and don`t need us anymore. In Legends Diner, the wait is ridiculous!(and, NO sausage served after 11am.breakfast anytime, just no sausage after 11am!) This place is the closest to us, but from now on we will travel the extra miles to go elsewhere. We liked it back in the day.no longer! Now, you pay more and get less. Also, the buffet has gone to Hades since downsizing. At this point, there are wide open, empty spaces, cocooned machines, non-working machines, and tight aisles. Other changes include the gaming floor itself. We, the patrons, build those comps up by spending money there. And for the record, nothing is given out "free" at casinos. We were told by an employee that she wants to weed out all the "riff-raff".her words, not mine. Apparently, the new CEO believes that too much was being given out for free. They used to offer decent comps, comparable to other area casinos. This used to be, for years, one of my favorite casinos in Michigan.
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